Parks Associates Blog

Wednesday, October 22, 2008

Motorola announces remote device management for IPTV services

Today, Motorola launched its remote device management for its IPTV set-tops. Motorola’s NBBS device management system will now enable service providers to accelerate the delivery of personal media experiences with new services, improved customer satisfaction and lower operational costs with fewer truck rolls.

NBBS helps eliminate provisioning errors and customer frustration by automating the provisioning and management process for a wide range of devices with easy, zero-touch installation. NBBS then provides ongoing management and support for its IP customer premises equipment (CPE). This gives operators a high degree of network flexibility by enabling support teams to quickly resolve technical difficulties and providing tools to manage individual subscribers as well as system-wide campaigns.

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