Parks Associates Blog

Monday, February 08, 2010

Ziggo unveils technical support services

In a press release that we issued last week, we stated that the European market for digital home technical support services was wide open, as consumers tend to look at a variety of potential providers - retailers, independent companies, PC OEMs, and broadband providers - to solve PC and other home technology problems. These results come from our Customer Support in the Digital Home: Europe study.

Ziggo has now launched a tech support service in The Netherlands. Service Plus includes both phone in-home support for a variety of technical problems.

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