Mossberg recommends the extended warranty for the laptop - 25% of consumers agree
In today's Wall Street Journal, Walt Mossberg recommends the purchase of an extended warranty for a laptop. About a quarter of laptop buyers are following his advice. In our last U.S. study - Customer Support in the Digital Home, 23% of laptop buyers indicated that they had purchased the extended warranty.
Labels: consumer electronics and mobile devices, customer support, extended warranties, Walt Mossberg
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