Parks Associates Blog

Thursday, May 20, 2010

Mossberg recommends the extended warranty for the laptop - 25% of consumers agree

In today's Wall Street Journal, Walt Mossberg recommends the purchase of an extended warranty for a laptop. About a quarter of laptop buyers are following his advice. In our last U.S. study - Customer Support in the Digital Home, 23% of laptop buyers indicated that they had purchased the extended warranty.

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